One guest journey.
A connected hotel.
Explore the guest experience and the tools behind it. Each part of My Stay serves a different need, with the hotel and its people at the centre.
Your hotel, in your guests’ hands.
Welcome guests into your hotel’s own digital world. A native app brings your facilities, experiences, useful information, and service together, wherever the day takes them.
- A living guide to your hotel
- A day that comes together
- Service on their terms
Turn discovery into a booking or order.
Connect the services guests discover with the capacity and people behind them. Manage reservations, resources, menus, and orders through a clear guest-to-team workflow.
- Bookings with the details in place
- The capacity behind every booking
- Menus that guests can act on
Give every request a team behind it.
Give your team a shared view of what needs doing, who is responsible, and what happens next. Connect guest requests with the people and workflows that deliver the service.
- A clear owner for every request
- A shared view of service
- Information your team can maintain
Listen, respond, and make the stay personal.
Give relevant messages, experiences, and guest feedback a place in the journey. Help your team understand what guests need while there is still time to act.
- Feedback at a useful moment
- Updates that belong in the stay
- Experiences worth discovering
Local identity. Shared oversight.
Give each property room to express its identity while keeping management connected to service performance. Move between the collection view and the detail of an individual hotel.
- The collection in context
- Visibility beyond the headline
- A distinct welcome at every property
Your brand. Your services. Your team.
One connected experience, from guest to hotel group.
Let’s make it work for your property.
See your hotel
in the experience.
Walk through My Stay with us. We’ll connect the product to your services, your team, and the way you welcome guests.
Book a personal demo