The My Stay platform
One guest app.
A coordinated hotel.
Guests discover, book and ask. Your teams manage the service behind each action. Explore the five connected parts of My Stay and where each fits in your operation.
Find the tools you needWhat belongs where.
Choose a product to explore its screens, workflows and setup requirements.
Who uses itHotel guests
Who uses itDining, spa & activity teams
Who uses itHotel managers & service teams
Who uses itGuest relations & experience teams
Who uses itGroup & multi-property managers
How it works
One request.
Both sides of the service.
A guest asks for extra towels. Here is how Guest App and Hotel Operations turn that request into work the team can complete.
Request with context
The guest submits what they need from the app. Their request reaches the hotel with the details needed to act.
Assign and complete
Routing or a manager gives the work an owner. Staff update the request as they carry out the service.
Keep everyone informed
The guest receives progress updates. Managers can review service activity at the hotel or across the group.
Start with your operation.
We map your services, team responsibilities and property structure, then agree the product scope and rollout. Integration requirements and configuration are part of that conversation.
Let’s make it work for your property.
Walk through your hotel’s next working day.
Bring a booking, a service request or a guest journey. We’ll show you how the relevant products connect.
Book a personal demo